Customers can securely run AWS CLI commands to scale Amazon Elastic Compute Cloud (EC2) instances, run AWS Systems Manager runbooks, and change AWS Lambda concurrency limits. This means customers can monitor, operate, and troubleshoot AWS environments from Slack channels without switching context between Slack and other AWS Management Tools.

Now, customers can manage AWS resources directly from their Slack channels with this feature. Previously, you could only monitor AWS resources and retrieve diagnostic information using AWS Chatbot. Without a secure integrated ChatOps experience, managing AWS environments and resolving issues require context-switching to other tools, correlating data from various sources, and continuously sharing progress in the chatroom, which leads to communication overhead and long task-completion cycles.Īt re:Invent 2021, AWS Chatbot announced the public preview of a new feature that lets you use AWS Chatbot to manage AWS resources and remediate issues in AWS environments by running AWS CLI commands from Slack channels. After receiving the information in the Slack channel, AWS customers had to switch to the AWS Console or AWS Command Line Interface (CLI) to remediate the incidents and configure their AWS environments. AWS customers have used the AWS Chatbot to monitor and retrieve diagnostic information. The information contained within this post is still relevant and helpful.**ĭevOps and engineering teams are increasingly moving their operations, system management, and CI/CD workflows to chat applications to streamline activities in chat channels and improve team collaboration. **This post was written while the feature to manage AWS resources in Slack channels was in public preview.

Aws slack